Registered charity number 1061569

Compliments & Complaints

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At Portsmouth Mediation Service we are committed to working in a restorative way that builds trust and respect.  We welcome compliments – it is always nice to hear when we have done something well. 

If you have a complaint let us know as soon as possible.  We’ll do our best to put things right.  In the first instance we would welcome an opportunity to talk with you and quickly resolve any problems.  If we have got it wrong we will apologise and learn from it.  If it is more serious, please send the details of any complaint to our service manager, and we will carefully investigate and report back to you.

Please refer to our compliments and complaints policy and procedure.